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Terms and Conditions All prices and descriptions are correct at the time of placing, some pictures are examples for illustration purposes only. Manufacturers specifications, colours and prices are subject to change without notice, therefore all items supplied should be checked immediately upon receipt to make sure they are acceptable and any problems notified to us as per our returns policy. (see below) Should you encounter any problems with your order you
Returns and Exchanges At 1stMX we pride ourselves on our customer service. You can return any item to us within 7 days of receipt for any reason and get a full refund or exchange, no questions asked. In addition, if the error is ours or the goods are faulty we will also re-imburse any reasonable return carriage costs you incur. If you would like to return anything or have any problems, please either call us on 01530 813000 or email us at returns@1stMX.co.uk we will help solve any problem to your satisfaction and advise how to proceed.
Unfortunately we cannot accept any goods where we have not been notified of a problem within 7 days. Once fitted or used it is too late to exchange anything that is incorrect
All orders up to £50 - £6.95 carriage We will only charge these amounts where we are charged excess carriage charges by our couriers and you will be notified before shipping wherever possible. We will always endeaour to use the cheapest shipping method available and charge you the least viable carriage. We cannot be held liable for any consequential loss caused by late delivery or loss by our carriers, only for the value of the lost goods. « Back |