Frequently Asked Questions & Terms And Conditions

Opening Hours

9am-5pm Monday-Friday
9am-3pm Saturday
Sunday Closed


Postage Costs

UK MAINLAND

All orders up to £50 - £3.95 carriage
All orders £50 and over - FREE carriage
Saturday delivery - £14.95 carriage

NON UK MAINLAND

Two day delivery - £9.95
Next day delivery - £14.95

Please note we reserve the right to charge non mainland UK (Northern Ireland, Isle of Man, Guernsey, Jersey, The Scottish Islands and Highlands) orders up to the above cost, if you are unsure whether this applies to you, please contact us to verify shipping costs before ordering.

We will only charge these amounts where we are charged excess carriage charges by our couriers and you will be notified before shipping wherever possible. We will always endeaour to use the cheapest shipping method available and charge you the least viable carriage.

We cannot be held liable for any
consequential loss caused by late delivery or loss
by our carriers, only for the value of the lost goods.


Returns and Exchanges

All returned goods must be sent back, recorded delivery
 unused and in the original packaging within seven days of
 invoice for a replacement or refund, we reserve the right to
charge up to a 20% restock fee if goods are correctly despatched.

Any Problems

Should you encounter any problems with your order you
can get in touch with us through an of the means on our Contact
 page, your enquiries and problems will be sorted out by our
experienced staff immediately.

 - We Try Harder - we care about our customers and are always
striving to improve our service. If you have any advice as to
how we can improve our services or have a problem with any 
service you have received, please tell us about it. We cannot fix
it unless we know there is a problem.